Whether you need to leverage new technology, engage employees to deliver better for customers, or just keep meeting your business goals, good communication is critical to any success strategy. Strong leadercommunicators know that when it’s effective, communication does much more than make people feel good. It is directly linked to business results.
In fact, good communication is inextricably linked to strong leadership. It inspires employees to commit their best effort by helping them understand the goals of the organization and how their individual efforts contribute to overall success.
Here are twelve tried and true ideas for communication that drives results:
Don’t settle for good…be great: Good communication gets the message out, great communication connects the dots. Whether it’s in your detailed job description or not, your role is to connect the dots so others know what’s possible and their role in making it happen.
Build trust and credibility: Be visible and approachable, engage others openly, fully and early on.
Context and relevance: Remember to provide context and make information relevant so your audiences understand how they fit in and what it means to them. Provide job-related information so those you work with have the essential information they need to do their job effectively and/or make the best decisions.
Communicate with integrity: Tell the truth always and without exception.
Match your words and actions: Talk is cheap…especially when it comes to leaders and their ability to build and maintain trust. Just ask anyone (especially employees). At the end of the day, it’s actions and results that matter most.