6 Practical Strategies to Get You Through a Bad Day by Carey Nieuwhof


I had a bad day recently.

Chances are you have too.

Mine blindsided me, and it threw me off so much I got almost nothing accomplished that I wanted to accomplish.

I don’t like days like that. (Does anybody?)
But they’re inevitable in leadership.
* Someone sends you an email that sets you off.
* A crisis hijacks the day you were going to spend getting a project done.
* Unexpected bad news pours in.
* You experience conflict with a teammate.
* You simply woke up on the wrong side of the bed.

It happens.

When I began in leadership, days like that often cost me more deeply than they had to:
– I would sometimes say things I regretted
– I occasionally took my frustrations out on people around me
– My family suffered if I came home and allowed my mood to ruin the atmosphere

In fact, when I look around me, I see too many leaders who let bad days undermine their leadership again and again. When they allow their mood to ricochet through the organization, a bad day can lead to several bad days for many others. It can fester conflict among team members. And it can jeopardize their home life.

So how do you deal with a bad day?
Here are six strategies I’ve learned to use that can help with a bad day:

1. Ask yourself: What would an emotionally intelligent person do? Emotional intelligence is all about developing a self-awareness of how your attitudes and actions impact others, and leveraging that to further the team and others. As Daniel Goleman points out in his classic book, Emotional Intelligence, emotionally intelligent people rarely let their state of mind bring others down. They’ve developed behaviours that compensate for their emotional state so they don’t drag other people down with them. So quite literally, on my worst day, I ask myself “What would an emotionally intelligent person do?” I imagine what they would do, then I do everything I can to do it. Try it. It works.

2. Don’t act on your emotions. Emotionally intelligent people don’t act on their negative emotions. Ever been around an angry person? Not fun, is it? So when you’re having a bad day, don’t act on your emotions. Don’t do anything stupid. Don’t let anyone ‘have it’.

– See more at: http://careynieuwhof.com/2013/10/6-practical-strategies-to-get-you-through-a-bad-day/#sthash.mAtQRtGv.dpuf

12 Most Appealing Boss Behaviors by Brad Shorr


Great bosses, like great coaches, get the most out of their players. If you’re lucky enough to work for one, it means you’ll develop skills more quickly, develop skills you never thought you had, advance in your career, and if you’re really lucky, enjoy coming to work every day.

Here are the 12 most appealing boss behaviors — behaviors appealing not only to a boss’s direct reports, but also to the bosses of the boss.

1. Wants you to succeed

A great boss takes great satisfaction in helping an employee achieve results. This foundational aspect of the relationship is, more than anything, what builds the employee’s self-confidence, loyalty and passion for the job. In contrast, a boss who wants to keep the employee down and hog the spotlight creates a team of underachievers who will leave for greener pastures at the first opportunity.

2. Always has time to talk

Just as great salespeople make you feel like you’re their only customer, great bosses make you feel like you’re their only responsibility. The door is always open. No issue is too pressing to distract their attention from the problem you are discussing, no matter how trivial it may seem. This is smart business. If the boss doesn’t appear to care about the employee’s problems, why should the employee care?

3. Turns mistakes into teaching opportunities

A great boss doesn’t scream at you in the heat of battle for something you’re in the midst of screwing up. All that accomplishes is emotional flare-ups, shame and resentment. Instead, a great boss takes you aside later, in a period of calm, and goes over what happened. Part of that conversation may indeed be unpleasant, but you’ll come away knowing how to do better next time. Instead of fearing the next challenging situation, you’ll welcome it.

Read the rest here: http://12most.com/2013/10/28/12-appealing-boss-behaviors/

Leadership that gets Results by Daniel Goleman


Read this entire article to learn what the #1 job of a leader is.

“Ask any group of businesspeople the question “What do effective leaders do?” and you’ll hear a sweep of answers. Leaders set strategy; they motivate; they create a mission; they build a culture. Then ask “What should leaders do?” If the group is seasoned, you’ll likely hear one response: the leader’s singular job is to get results.”

Read the rest here: http://hbr.org/2000/03/leadership-that-gets-results/