Nine Unseen Qualities That Create Exceptional Leaders by Jeff Haden

Good leaders look good on paper. Great leaders look great in person; their actions show their value.

Yet some leaders go even farther. And they’re even more successful not because of what you see them do… but because of what you don’t see them do.

Where the best leaders are concerned, what you see is far from all you get:

1. They forgive… and they forget.

When an employee makes a mistake — especially a major mistake — it’s easy to forever judge that employee by that one mistake. (I know. I’ve done it.)

But one mistake, or one weakness, is just one part of a whole person. A rare few people are able to step back, set aside that mistake, and continue to see the whole employee. They are also able to forget that mistake, because they know that viewing any employee through the lens of one incident may forever impact how they treat that employee.

And they know the employee will be able to tell.

To forgive may be divine, but to forget can be even more divine.

2. They transform company goals into each employee’s personal goal.

Good leaders inspire their employees to achieve company goals.

Read the rest here: https://www.linkedin.com/today/post/article/20140212130137-20017018-nine-invisible-qualities-that-make-a-few-leaders-exceptional?_mSplash=1

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