I attended a meeting this morning where a manager (not one of my direct reports) shared a frustration with a staff member of his. This employee would often “forget” to get something done – sometimes something fairly important. This manager asked for suggestions that would help him coach more effectively. A few suggestions were floated around: “You need to find out why they forget these things.” “Maybe they’re not clear on what you want.” etc.
I had a suggestion but kept quiet in the meeting. I’m not sure why I did. I was a guest of this group. Perhaps I didn’t want to impose my thoughts where they might not have been welcome. I also could have left it there.
But I didn’t.
I later called the manager. In fact, we just finished chatting. I shared some specific ideas he could use today to move this forgetful employee towards improvement. We already have some great coaching tools and technology he could use today. We had a very good talk, and he ended our conversation by thanking me for my “insights” into management.
I’ve not interacted with this young man before. I enjoyed our talk. I could hear the passion in his voice. I could sense his wanting this employee to grow beyond this stage of forgetfulness. I appreciated his desire to help others grow and develop. I wouldn’t mind having this leader on my team!
I would have missed all of this had I not acted and followed up with him.
This post is simply an encouragement to act on intuition. As a leader, you have experience to offer others. Act. Get involved. Follow up. It’s worth it.