The Feedback Sandwich by Adam Grant

“…if you avoid that risk and manage to be genuine about the positives, they can drown out the negatives. Research shows that primacy and recency effects are powerful: we often remember what happens first and last a conversation, glossing over the middle. When you start and end with positive feedback, it’s all too easy for the criticism to get buried or discounted.

Giving a compliment sandwich might make the giver feel good, but it doesn’t help the receiver.

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Instead, try these four steps to make your criticism feel constructive…”

Read the entire article here:  https://www.linkedin.com/pulse/stop-serving-feedback-sandwich-adam-grant

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