http://chrisbanescu.com/blog/2013/03/seeing-yourself-as-others-see-you-key-to-being-a-great-leader/

“If you don’t know how your words and actions are perceived and understood, if you don’t know if others trust you (and if they don’t, why not), if you don’t know what others want and expect from you, how can you exert the influence you want?”
Follow the link to read the entire article. Excellent thoughts.