3 Key Questions

I just heard a very interesting message this morning. The speaker shared 3 key questions that can really make an impact whether you are a CEO, a middle manager, or a front line worker.

1. What is the problem?

2. Who are the people?

3. What can I give?

I love these questions because whether you are in sales or you have a more back office/administrative/operational job, these 3 key questions can really help clarify your focus so that you can make a positive impact on your coworkers and/or your customers.

Every day we have the opportunity to solve problems and help make life better for others. Every day we need to identify who those people are whose problems we can solve. And finally we need to ask ourselves what we are capable of doing to help solve the problems for those people.

My challenge for myself in 2021 will be to keep these 3 questions at the front of my mind and to act on them.

Do you want to take up the challenge as well?

History Does Repeat

It’s true, you get what you repeat.


At the beginning of this work week, what are you inclined to repeat over and over again? Is that what you want to do?

If not, start a new, better habit and then repeat that over and over again.

If you are not getting what you want – better results, better relationships, better health, better vibe – then change what you tend to repeat that is currently giving you lack-luster experiences. Perhaps the “secret” to your success lies in what you habitually repeat – good or bad.

Focus on All or Nothing?

You have read about it. You have heard podcasts about it.

FOCUS. We are to be focused professionals. Get results. Get our teams focused. Do it. Do it now!

And when we try to focus on everything, we tend to accomplish nothing (or at least very little). I know you’ve experienced this. It can stress you out, right? So what can you do?

You cannot do it all. Even if it sounds noble, you cannot focus on everything all of the time. Multi-tasking is ineffective. Those that say it are blind to their own short-comings.

Try a new approach. Have you heard of “kaizen”? It literally means “good change” – taking small incremental steps toward betterment. I want to merge the idea of kaizen with the process Dr. BJ Fogg shares about behavior change and tiny habits. These thoughts are from 2 books I’ll share at the end of this post.

Instead of trying to focus on everything in order to become better at it all, practice kaizen and tiny habits by picking 1-2 things to focus on for betterment. Don’t feel guilty. Just simply pick 1-2 things you wish to focus on for the next week (maybe 2) and work to become better in that area.

For example, say you want to develop healthier habits. You know you need to exercise. Walking is a great exercise. Studies show that a 20 minute walk really wakes up your brain. So you decide you are going to focus on this.

Kaizen – taking small steps toward your goals – says that you can take a 20 minute walk. Not 2 miles. Not a 2 hour hike. A 20 minute walk. You can do that, right? Now couple this with Dr. Fogg’s idea of a tiny habit and pick a “prompt” that helps you accomplish this habit. Lay out your walking shoes the night before and place them by your bed if you want to walk in the morning. You wake up, get your business done and then you dress and lace up the shoes and walk for 20 minutes. And do it for days in a row. Create a tiny habit and take small steps (literally) toward your goal.

No one can effectively focus on all the things that bombard us. With no guilt, pick 1-2 things you want to become better at. And then take small, incremental steps towards that goal. Create a habit by adding this routine to what you are already doing. Using prompts to build habits is highly effective. Then, in a week or two, pick 1-2 more things.

As you become better, you’ll feel better about these small accomplishments. And new habits can form. And new, effective habits bring good results.

Focus is not all or nothing. Focus can be 1-2 things that move you forward. Isn’t that what you want?

Books to consider reading:

The Spirit of Kaizen by Robert Maurer

Tiny Habits by BJ Fogg, Ph.D