Book Reading Goal for 2018

I set a goal for 2018 to read at least 12 books this year.  In the spirit of accountability, here is what I’ve accomplished so far:

  1. Leverage  (January)
  2. Mindset  (3/4/18)
  3. The CEO Next Door (3/15/18)
  4. Millionaire Success Habits (3/4/18)
  5. High Performance Habits (4/3/18)
  6. The Energy Bus (4/4/18)
  7. Everyone Communicates, Few Connect (4/17/18)
  8. Strengths Finder 2.0 (May 2018)
  9. Born to Build (Clifton) (7/1/18)

read more see moreOn deck for me are the following books:

  • Third Door
  • Sharpen Your Verbal Edge
  • The Future Belongs to Those Who Dare
  • Super Connector
  • The Surprising Power of the Coil

 

What are you reading?

 

 

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The Podium is Yours…our Fear of Public Speaking by Jim Johnson

public speaking

When thinking about speaking in public (team meetings, presentations in front of customers/executives, a speech, etc.), what comes to mind?

What Americans fear

 

 

For many of us, public speaking is our #1 fear.  Why is that?  Is public speaking that much worse than snakes, drowning, or clowns?

 

 

 

 

I would love to read your comments on this topic.  Please share if you do have this fear (no matter which country you live in) and what you believe you need to work on to overcome it?

 

Connect by Jim Johnson

It’s Monday.  Our favorite day of the week…?  As you start your day, I want to encourage you not to focus on Friday.  Or on issues you may be personally facing.  Or on plans you may have in the near future.

Make today about CONNECTIONS.

Many of you will interact with customers today.  CONNECT with them.  How?  As soon as your interaction begins (i.e. in-person, phone call, chat, email), THINK.  What is it that the customer needs from you right now?  You are smart enough to figure out what the customer is needing at the moment – attention, a sense of security, resolution of an issue, courtesy, understanding, reliability…

Then CONNECT with that member.  Satisfy that need they have.  In fact, ask them at the end of the interaction, “did I answer your issue to your satisfaction?”

Really LISTEN to the customer today.  RESPOND based on their needs.  Find ways to go beyond as you SERVE the customer today.

When we CONNECT with our customers in meaningful ways, we will:

  • Deepen relationships
  • Build satisfaction
  • Create great customer experiences

connection John Maxwell

LeaderBox – Leadership Resources for YOU

Are you looking for leadership material to read and apply?  I just found a great new resource called LeaderBox.  Each month, LeaderBox will send you books on leadership as well as other resources to help you become better:  a better leader, a better thinker, a better doer.

I am providing a link that you can use to learn more.  Invest in yourself this year.  LeaderBox can help!

Click on the icon below to get started:

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Or follow this link to get started: LeaderBox

The Impact of Coaching

“From my point of view coaching is not a tool, it is a way of being. At best it is a way of being with someone so that they begin to believe in, and progress, their own ideas. Coaching your employees can best be achieved by setting up a certified coach training programme for managers so that they can coach their staff successfully by:

• ensuring there are clear agreements and confidentiality
• creating and maintaining the energy and space for them to further their own potential
• encouraging them to take calculated risks
challenging their negative beliefs
• enjoying with them the sense of achievement
• working with them to enhance their potential

Successfully done coaching can greatly enhance the self-belief and motivation of staff, particularly in times of change and uncertainty.”  (excerpt from Coaching in the Workplace by Jackie Arnold).

I agree!  I have found no downside to effect coaching.  Your team wants it.  Your company/organization needs it.  You, the leader, needs it!

So why don’t we do it consistently?

  • Many people don’t know how to coach.
  • Many people don’t value coaching.  “I’ve told them once…why don’t they get it.”
  • Many people don’t value other people.
  • Many people have a skewed idea of what coaching is.

In the article mentioned above, Jackie Arnold goes on to say:

“One significant advantage of coaching is that your employees will begin to take ownership and responsibility for their actions and self-development. The good news is that the manager as coach does not need to come up with solutions. Instead you will be listening more closely to your staff, reflecting back what you hear and questioning them in order to bring out their ideas and solutions.”

My leadership and I have been working on developing our coaching skills.  I am happy to say that they have dramatically improved! They have learned to ask great questions to get to the core of issues.  And they don’t stop with just one question.  They dig.  They probe.  They get their team members to really think.  They get to the bottom of issues.  And their team members are coming up with solutions.

So as you head into a coaching session, prepare yourself by writing down key questions you want to ask.  Avoid questions that can be answered with a yes/no.

Not:  “Did you learn something from that project?”  Rather:  “What did you learn from that project that you can apply going forward?

Not: “Did your interaction with that other department go well?”  Rather:  “How did your interaction go with that department?”

Not: “I see you did not complete the report on time.  Are you going to get it done by next week?”  Rather:  “What got in your way that caused the report to be late?  Who was affected by this delay?  What needs to change in future for you to be more timely?”

It is easy to move into auto-pilot mode as a leader.  You are busy.  You’ve got your own deadlines and initiatives.  But as a leader, you are supposed to get results through others.  And those “others” also can slip into auto-pilot.  Great questions help them break free from that mode.  Great questions help you understand what is happening and why it is happening.  Great questions help you and your team member become better.

Do some preparation in advance, and your next coaching session can improve!

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20 Ways to Become Better as a Leader by Jim Johnson

Become better square

  1. Set meaningful personal goals and work on them every day.
  2. Practice gratitude every day.
  3. Do random acts of kindness.
  4. Read inspiring, challenging books every day.
  5. Listen to inspiring podcasts.
  6. Follow impactful leadership blogs.
  7. Find and meet with a mentor.
  8. Mentor someone.
  9. Network with other leaders.
  10. Volunteer your time in your community.
  11. Do more than expected at work.
  12. Intentionally meet new leaders in your community.
  13. Write someone a personal note of appreciation.
  14. Say “please” and “thank you”.
  15. Open the door for others.
  16. Smile more.
  17. Listen more than you speak.
  18. Spend time with family and friends.
  19. Laugh – don’t take yourself too seriously.
  20. Develop positive self-talk.

The Best Version

I just received in the mail the book The Dream Manager (Matthew Kelly). It was recommended to me by a new friend about a week ago.  Here’s an excerpt from the very beginning of the book:

“A company’s purpose is to become the-best-version-of-itself.  The next question is:  What is an employee’s purpose?  Most would say, ‘to help the company achieve its purpose,’ but they would be wrong.  That is certainly part of an employee’s role, but an employee’s primary purpose is to become the-best-version-of-himself or herself…

The company exists for people.  When a company forgets that it exists to serve its customers, it quickly goes out of business.  Our employees are our first customers, and our most influential customers.  

A person’s purpose is to become the-best-version-of-himself or herself.”

I’m looking forward to diving deeper into this book.  Thank you, Scott Druhot, for the recommendation!

Update:  I just finished this book during my lunch!  Wow!  I will be implementing these ideas with my leadership team soon!  You need to read this book!