In Search of a Speaker?

In case you did not know, I am available to come to your company or organization to speak on a wide variety of topics.  For more information, please follow this link:  Jim Johnson, Speaker Information

I would love the opportunity to serve your organization in any way I can.

Jim Johnson JMT photo                                 img_2744

Advertisements

Leadership Forum Resource

Are you looking for a regular leadership forum where you can learn lessons from incredible leaders? My brother and I created a leadership forum in Fort Wayne, Indiana that we call First Fridays Fort Wayne.

Every month, leaders from across Northeast Indiana come together to listen to another leader share lessons that they’ve learned and bring valuable insights. We are now on YouTube and you can follow us there by searching for First Fridays Fort Wayne. You can also visit our website at https://firstfridaysfw.com

Plan on visiting our site and watch one of our events. We are in season 2. We have also launched this in Cincinnati, Ohio. And we are in the works to launch in a third site here in Indiana.

Preparing for 2019 by Jim Johnson

2019

This is that time of year.  Budgets have been turned in.  We are closing out one year and getting ready for a new year.  Strategic planning sessions have happened.  Follow-up sessions may still be on the calendar.

What are you expecting for your business in 2019?  Growth?  Increase in revenue?  Larger market presence?  I’m sure most of that and more is true.

But what about YOU?

What are you expecting out of YOU in 2019?  Now is the time to prepare.  Here are some things you may want to consider:

Read

If you know me, you know I am a big advocate of reading.  The past 2 years, I set a goal to read 12 books/year.  I did it 2 years ago.  This year, I’m on track to read 19.  My goal in 2019 is to read 24.  How will I do that?  I’ve already established a simple process that I learned from Jeff Olson (author of the Slight Edge).  Read 10 pages/day.  Most business books can be read in 1 month with this process.  I am capable of reading 20 pages/day.  This process works.

Connect

Make 2019 the year you better connect with the community of leaders around you.  Find a meaningful networking group.  Or start one like my brother and I did last year (we can help you do this!).

Serve

Make your work and your passions about serving others.  What you receive back will be more than you can imagine.

Create

Take time to think about big ideas and then take action on it.  Experiment.  Collaborate.  Innovate. The world needs your creative passions to emerge!  Get out of your rut and start asking yourself, “What if…?”

If you are looking for something to jump-start you, pick up the book Atomic Habits – Tiny Changes, Remarkable Results by James Clear.  I just recently heard about this book and ordered it.  I started it last night.  It’s not about goals but about the processes (habits) we can create to help us achieve far more than we thought possible.  It is outstanding so far!  If you have read Charles Duhigg’s The Power of Habit or Jeff Olson’s The Slight Edge, this book is an excellent compliment to those.

Creating Culture Confidence by Jim Johnson

In this final post on Culture Confidence, I want to share some practical things you can do to help build your company’s culture and by merely doing these, you will gain more confidence in becoming a team member who PROMOTES, PRACTICES, and PROTECTS your culture.

Just do it.  Intentionally, sincerely PROMOTE, PRACTICE, and PROTECT your company’s culture.  I know this sounds obvious, but we are all prone to getting in and remaining in a rut at work (and in life).  Watch and listen to your work environment and find ways to positively impact others.  Such as…

spotlight

 

Spotlight coworkers.  If your company periodically recognizes outstanding work coming from the team, do you part by nominating someone for this recognition. Even if the other person never knows you nominated them, do it!

 

High 5.  At my company, we have developed a way to send digital “High 5’s” to coworkers when we “catch them” doing great things.  This High 5 – one of our superstars created this process in Hyland’s OnBase – is a simple form filled out and then sent to the identified team member and sent to their supervisor.  The supervisor can then save this to our company’s performance software for review considerations.

thank you

Thank You Notes.  Yes, actually sit down and in your own hand writing jot down your appreciation of someone and send it to them.  Or walk it to their desk and give it to them.  People LOVE to receive these.  Be thoughtful and specific.

 

“I appreciate you.”  This one may be a little bit harder for some of us, but actually tell someone you appreciate them – out loud.  Or at least write it down and send your thoughts to them in a note, email, instant message (not my favorite because it typically cannot be saved).  These are powerful words that can turn someone’s day around, lift their spirits, and build better relationships.

Assume the Best.  Too often, culture suffers because we assume the worst.  Turn it around.  Assume in best in what you are hearing or seeing.  If an email comes off fuzzy in its meaning, get up and go talk with the sender to get the clear meaning.  Assume the best.  And expect the best – from yourself and your team members.

 

questionsAsk Questions.  Asking great questions will help you get to the heart of an issue.  Asking great questions helps you learn more about a person’s role in a project.  Asking great questions helps you understand the other person’s point of view.  Ask great questions and listen carefully.

 

coffeeLunch/Coffee.  Ask a colleague out to lunch/coffee with no agenda other than to get to know them better.  How do you do that?  Ask great questions about them.  It may shock your colleague, but this earns great relationship dividends.

 

Self-Talk.  Be careful of what you say when you talk to yourself.  We so easily talk ourselves out of becoming more confident.  We talk ourselves down when considering our performance.  Your company hired YOU.  Step up and shine!  Reprogramming your self-talk will surely help you to become more confident in your work, your behaviors, your thinking, and your significance.  You are worth it.

We spend so much of our lives at work.  Let’s make that work meaningful by creating great company cultures.

You will benefit from this.  Your team will benefit.  Your company will grow.  Your community will be positively impacted.  Your customers will notice.

Culture Confidence.  We can do this.

smartselectimage_2016-05-04-09-52-36.png

Recruit a Problem that needs Solving by Jim Johnson

problem solver

This morning, I read an excerpt from T.D. Jakes’ book, Soar!   It was a simple yet profound statement that got me thinking:

“Recruit a problem that needs solving”

He was primarily referring to someone who was interested in becoming an entrepreneur.  But I believe this statement applies in a few other ways.  See if you agree with me.

First of all, I do agree with Bishop Jakes.  If an entrepreneur is going to become successful, their intended business must solve a problem that exists for consumers.  If not, what’s the point?  I met a local entrepreneur who is working on a brace to help speed the recovery of a common sports injury (ACL).  If he can successfully create this brace, his future will become very exciting.  Pro athletes, college athletes, and even high school athletes will benefit from this.  He recognized a problem (slow/ineffective healing), and he is applying his engineering background to solve this in a new way.

But what if you are merely wanting to move up the corporate ladder at work?  Would solving a problem help with that?  YES!  Your path to promotion can be paved with your reputation as a problem solver.  Where can you find problems to solve at work?  Listen!  Look!  They are every where.  Spend time with others outside of your department and find out what issues drive them crazy.  Then work through a process to collaborate with them to solve the problem.  By doing this, you will make an impact, create influence, and be seen as a trusted resource.

Wait.  There’s a process to this?  Why, yes there is.  Let me share what I teach to my call center team when they encounter a service recovery call.  We lovingly call it the “Laffy Taffy” approach:

L = Listen.  Listen to the problem/issue.  Really strive to understand exactly what is being shared.

A = Ask questions.  Don’t start advising!  Ask clarifying questions to hone in on the true issue at hand.  Ask open-ended questions.

F = Feel.  Feel what the other person is feeling.  This will help you understand the true nature of the issue/problem.

THEN, and only then…

T = Think.  Think about the resources needed to help solve the issue.  Think about possible solutions.  Who else could be brought in to help?

A = Act.  After you’ve done all of this, now ACT.  Don’t just pat your co-worker on the back and say, “good luck with that.  It sucks to be you!”  NO!  Act!  Take action to solve the problem based on all that you’ve learned.

F = Follow-up.  Most of us fail here.  We do not follow up.  If you are given the opportunity to help solve a problem, follow-up to see how things are going once the issue is resolved.  Did the solution produce the desired results?  How is the person feeling now?  What have you all learned from this?  Follow-up!

You can also recruit a problem that needs solving in your efforts to help make your community better.  You can also take an honest look at your personal habits and discover issues that are getting your way of success.  You always want to become better as a leader.  Look for problems to recruit and then solve them for your own betterment.

Problems are all around us.  Recruit one!  Help others become better.  Become a problem solver.  Deploy the process of LAF TAF. Become that trusted resource.

It works when you work it.