This is an excerpt from my workbook, The Path to Promotion. (previously titled “Right On”). This section is from the “be the right person” chapter…
Think about your current job responsibilities. Have you mastered them? Does the quality of your work reveal this? Too often individuals believe they should be promoted but yet they have not mastered their current responsibilities. How shallow and blind!
You need to develop a life of learning to prepare for future opportunities. It begins with where you are today. If there are areas of your job that you are not completely proficient in (proficient not perfection), then make it a priority to learn what you need to learn.
Proficiency brings so many benefits to you. You will gain confidence. A can-do attitude is hard to ignore and is “infectious”. Job mastery demonstrates your competence. You can control to some degree what others think of you. Competency is always a favorable attribute. And proficiency provides job security. In today’s economy, you definitely want to be thought of as indispensable as possible.
A life of learning does not only take place on the job. Are you learning outside of your daily shift? One of the best ways to develop a life of learning is to read. Your local public library is full of current magazines, journals and books that can aid in your personal development. Read about current trends that affect your company, your department, and your daily duties. You will be preparing yourself with useful knowledge for future projects and even for future interviews.
Area colleges and universities offer courses and degrees designed with the working professional in mind. Degrees can be earned through in-class and online offerings.
Bottom line: always learn. Grow. Develop yourself.
Being the right person means that you are committed to learning more about yourself, your job, and your company.
Last evening, I read a very good article in the Sept/Oct 2018 issue of the Harvard Business Review. The article, entitled “The Business Case for Curiosity” by Francesca Gino (Professor, Harvard), spelled out why curiosity is so important in our businesses and for our team members.
Prof. Gino defines curiosity as “the impulse to seek new information and experiences and explore novel possibilities“. As much as I value curiosity, it was sobering to read “although leaders might say they treasure inquisitive minds, in fact most stifle curiosity fearing it will increase risk and inefficiency“.
Prof. Gino speaks of two barriers to curiosity:
- Leaders have the wrong mindset about exploration. The fear here is this could lead to a “costly mess”, make the company harder to manage, and could possibly slow down operations.
- Leaders tend to seek efficiency to the detriment of exploration. Prof. Gino uses Henry Ford’s drive to reduce production costs so much so that he was unable to be nimble enough to address General Motors surge in introducing a greater variety of automobiles for the public.
So how can a leader “bolster curiosity”? Prof. Gino lists 5 ways:
- Hire for Curiosity
- The Leader should model inquisitiveness.
- Emphasize learning goals over or as much as performance goals.
- Let employees explore and broaden their interests.
- Have “why?” and “what if…?” and “how might we…?” days.
I am purposefully leaving out a lot of detail in this post. You should invest a small price to read this excellent article which can be found online here: https://hbr.org/product/the-business-case-for-curiosity/R1805B-PDF-ENG
Or better yet, subscribe to HBR here: Harvard Business Review subscription information
I set a goal for 2018 to read at least 12 books this year. In the spirit of accountability, here is what I’ve accomplished so far:
- Leverage (January)
- Mindset (3/4/18)
- The CEO Next Door (3/15/18)
- Millionaire Success Habits (3/4/18)
- High Performance Habits (4/3/18)
- The Energy Bus (4/4/18)
- Everyone Communicates, Few Connect (4/17/18)
- Strengths Finder 2.0 (May 2018)
- Born to Build (Clifton) (7/1/18)
On deck for me are the following books:
- Third Door
- Sharpen Your Verbal Edge
- The Future Belongs to Those Who Dare
- Super Connector
- The Surprising Power of the Coil
What are you reading?
When thinking about speaking in public (team meetings, presentations in front of customers/executives, a speech, etc.), what comes to mind?
For many of us, public speaking is our #1 fear. Why is that? Is public speaking that much worse than snakes, drowning, or clowns?
I would love to read your comments on this topic. Please share if you do have this fear (no matter which country you live in) and what you believe you need to work on to overcome it?
It’s Monday. Our favorite day of the week…? As you start your day, I want to encourage you not to focus on Friday. Or on issues you may be personally facing. Or on plans you may have in the near future.
Make today about CONNECTIONS.
Many of you will interact with customers today. CONNECT with them. How? As soon as your interaction begins (i.e. in-person, phone call, chat, email), THINK. What is it that the customer needs from you right now? You are smart enough to figure out what the customer is needing at the moment – attention, a sense of security, resolution of an issue, courtesy, understanding, reliability…
Then CONNECT with that member. Satisfy that need they have. In fact, ask them at the end of the interaction, “did I answer your issue to your satisfaction?”
Really LISTEN to the customer today. RESPOND based on their needs. Find ways to go beyond as you SERVE the customer today.
When we CONNECT with our customers in meaningful ways, we will:
- Deepen relationships
- Build satisfaction
- Create great customer experiences
Are you looking for leadership material to read and apply? I just found a great new resource called LeaderBox. Each month, LeaderBox will send you books on leadership as well as other resources to help you become better: a better leader, a better thinker, a better doer.
I am providing a link that you can use to learn more. Invest in yourself this year. LeaderBox can help!
Click on the icon below to get started:
Or follow this link to get started: LeaderBox