My boss just shared the following with our Lead Team. It is worth your time to read this. I’m not sure where he found this, but read it, let it sink in, and then let’s all do it.
But Enough About Me…
I sat in on a solid coaching session with a regional manager and two area managers while traveling last week.
Okay, to be honest, I sat near the session and not “in it”.
The hotel I was staying in was under construction and the temporary dining area was not very large.
I was given the one open table near three guys having dinner and talking shop.
Not having earplugs or a television close enough to focus on, their conversation became the soundtrack of my meal. Thankfully, the most senior guy in the group doled out some pretty good advice.
Beyond the nuts and bolts of their particular business (some type of manufacturing), there was a more general piece of advice he gave that had me smiling and trying to see the reactions from his mid-30-years old dinner mates.
He told them, “Don’t take this the wrong way, but I heard way too many complaints about First World problems in front of your teams today.”
As his dinner mates smiled sheepishly, he continued, “You guys are doing well. I know you work hard and believe me, I’m proud of our results. But your teams don’t need to hear about how much your kids’ private schools cost or how frustrated you are with the guys putting in your new pool.”
I will give him credit.
He made that point in a clear, yet non-scolding way.
As they joked around a bit about not wanting to sound like “that guy”, the senior manager put a nice ribbon on the subject.
He told them, “Look, sometimes the difference between the boss that you are inspired by and one that you resent is what he or she talks about most. If you are always talking about yourself, they see you as a ‘me first’ person.”
He continued, “If you are asking questions about their jobs, their families, their goals… they’ll walk through a wall for you because they know you are interested in their success…not just yours.”
I fought off the urge to lean over and high-five that senior manager.
Well, mostly because that would have been really weird.
Whether it is the employees working for you, the peers working with you or the customers you work for, how much of your conversations are centered on them?
Folks who focus their attention on others tend to attract more goodwill and success towards themselves.
Strive to be that person.