In this final post on Culture Confidence, I want to share some practical things you can do to help build your company’s culture and by merely doing these, you will gain more confidence in becoming a team member who PROMOTES, PRACTICES, and PROTECTS your culture.
Just do it. Intentionally, sincerely PROMOTE, PRACTICE, and PROTECT your company’s culture. I know this sounds obvious, but we are all prone to getting in and remaining in a rut at work (and in life). Watch and listen to your work environment and find ways to positively impact others. Such as…
Spotlight coworkers. If your company periodically recognizes outstanding work coming from the team, do you part by nominating someone for this recognition. Even if the other person never knows you nominated them, do it!
High 5. At my former company, we developed a way to send digital “High 5’s” to coworkers when we “catch them” doing great things. This High 5 – one of the company’s superstars created this process in Hyland’s OnBase – is a simple form filled out and then sent to the identified team member and sent to their supervisor. The supervisor can then save this to our company’s performance software for review considerations.
Thank You Notes. Yes, actually sit down and in your own hand writing jot down your appreciation of someone and send it to them. Or walk it to their desk and give it to them. People LOVE to receive these. Be thoughtful and specific.
“I appreciate you.” This one may be a little bit harder for some of us, but actually tell someone you appreciate them – out loud. Or at least write it down and send your thoughts to them in a note, email, instant message (not my favorite because it typically cannot be saved). These are powerful words that can turn someone’s day around, lift their spirits, and build better relationships.
Assume the Best. Too often, culture suffers because we assume the worst. Turn it around. Assume in best in what you are hearing or seeing. If an email comes off fuzzy in its meaning, get up and go talk with the sender to get the clear meaning. Assume the best. And expect the best – from yourself and your team members.
Ask Questions. Asking great questions will help you get to the heart of an issue. Asking great questions helps you learn more about a person’s role in a project. Asking great questions helps you understand the other person’s point of view. Ask great questions and listen carefully.
Lunch/Coffee. Ask a colleague out to lunch/coffee with no agenda other than to get to know them better. How do you do that? Ask great questions about them. It may shock your colleague, but this earns great relationship dividends.
Self-Talk. Be careful of what you say when you talk to yourself. We so easily talk ourselves out of becoming more confident. We talk ourselves down when considering our performance. Your company hired YOU. Step up and shine! Reprogramming your self-talk will surely help you to become more confident in your work, your behaviors, your thinking, and your significance. You are worth it.
We spend so much of our lives at work. Let’s make that work meaningful by creating great company cultures.
You will benefit from this. Your team will benefit. Your company will grow. Your community will be positively impacted. Your customers will notice.
Culture Confidence. We can do this.