At the end of May, I had the opportunity to speak at the NACAAP Annual Conference in Denver. Ā In one of my sessions, I spoke on how leaders can add value to customers, coworkers, and their communities. Ā Part of what I shared was based upon John Maxwell’s writing. Ā Here’s a snippet of what I shared…
Remember, our work is not about quotas or reports. Ā Our work is about PEOPLE.
We tend to focus our work on data, reports, spreadsheets, etc. Ā When we do this, we miss the most important part of our day – the people around us.
So we need to intentionally value others. Ā How do we do that?
For me, one of the most effective ways to value others is to intentionally verbalize my appreciation of them and speak potential into them.
I have observed leaders are sometimes hesitant to verbally value their team members. Ā In fact, years ago I had a boss tell me, “I won’t tell you that you did a good job. Want to know why? Ā Because if I do that, you won’t try any more.” Ā This person knew nothing about me or people. Ā Regardless of your position, we all like to hear “job well done” from time to time. Ā It does motivate people.
I have been pushing myself to make the time to look a team member in the eyes and tell them “thank you” for their efforts. Ā I’m working harder at verbally giving them kudos. Ā I’ve also been intentionally speaking potential into others (i.e. sharing my vision of where I see them growing and ways I will help them get to their goals).
Last week, I gave a leadership book to an emerging leader and challenged them to read it. Ā I’ve offered that after each section, I would take him to lunch to discuss what he’s been learning. Ā Intentional. Ā Purposeful. Ā Direct.
I’ve had leaders in my life who have done this. Ā An independent grocery store chain owner did this for me almost 30 years ago. Ā “As I watch you work, I’m convinced there’s nothing you can’t do if you set you mind to it.” Ā Those words were (and still are) gold to me.
The founder of an international music organization taught me that anything is possible. Ā Don’t accept “no” as the final answer – there is always a way to make something happen. These words helped me maneuver through tough situations in Indonesia and in Communist-controlled Estonia (25+ years ago). Ā I apply this mindset in my life today.
I speak potential into my own son during baseball season. Ā I’ve seen my own words become reality to him. Ā I hope he holds on to these words.
There is no down-side in speaking value and potential into another human being. Ā But we miss out on changing someone’s life when we withhold empowering, encouraging words.
Today, speak value to someone else. Ā Speak their potential. Ā It will change them. Ā It will change your team, your company, your community.
Leaders truly value others – and it is intentional.